When You Visit our Website
You are free to explore the website without providing any personal information about yourself. When you visit the website or register for the subscription service, we request that you provide personal information (refer below) about yourself, and our website also collects navigational information.
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal information can also include information about any transactions, both free and paid, that you enter into on the website, and information about you that is available on the internet, such as social media platforms including, but limited to Facebook, LinkedIn, Twitter and Google, or information that we acquire from service providers.
Personal Information includes Navigational Information or Payment Information where such information can directly or indirectly identify an individual.
This refers to credit or debit card numbers, personal financial account information, social security numbers, passport numbers, driver’s license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information.
When you view content provided by Stellar Thermal, the website automatically collects information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Stellar Thermal to provide general statistics regarding use of the website. For these purposes, we do link this automatically-collected data to other personal information such as name, email address, address, and phone number.
Information we collect from third parties.
From time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and sources such as social media websites.
Information About Children
The Stellar Thermal website is not intended for or targeted at children under 16, however we do understand many may require such information for research assignments. We do not knowingly or intentionally collect personal information about children under 16. If you believe that we have collected personal information about a child under 16, please contact us at firstname.lastname@example.org or email@example.com so that we may erase the information.
We Never Sell Personal Information
We will never sell your Personal Information to any third party.
Use of Personal Information
We do not transfer your Personal Information to a third party.
Customer Testimonials and Comments
We regularly post customer testimonials and comments on our website, which may contain personal information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
Use of Payment Information
We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organisational measures.
Social Media Features
Our websites include social media features, such as a Facebook, Instagram or LinkedIn ‘Like’ button and widgets, such as the ‘Share Button’ or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website.
Our website provides links to other websites of third parties. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices.
Retention of Personal Information
The retention of information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.
We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes and enforce our agreements).
If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us or ceased using your Stellar Thermal account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
Data our customers collect by using the subscription service is retained according to the relevant agreements with our customers.
We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
Reviewing, Correcting and Removing Your Personal Information
You have the following data protection rights:
To Unsubscribe From Our Communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, updating your communication preferences, or by emailing us at firstname.lastname@example.org